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Dec 19, 2024
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2021-2022 Undergraduate Course Catalog [ARCHIVED CATALOG]
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BPS 342 - Customer Relations LeadershipUniversity College
3 credit(s) At least 1x fall or spring
World-class practices in customer relations. Review of current research, critical analysis of case studies, workplace applications. Designing and leading plans and change, developing support structures and processes. Assessment and evaluation.
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